Legal

Privacy Policy

Last updated: August 2026

DPL Painter and Decorator ("I", "me", "my") is committed to protecting your personal data. This privacy policy explains how information is collected when you use the contact form on this website.

1. What information I collect

When you fill in the contact form, I collect the following information so I can respond to your enquiry:

• Your name
• Your phone number (if provided)
• Your email address
• The service you are interested in
• Details about your project and any message you send
• Your project location or postcode (if provided)

2. How I use your information

• To reply to your enquiry and provide a quote
• To arrange appointments and discuss your project
• To keep a record of work requested and quotations given

I do not use your information for marketing, and I do not sell or share it with third parties for their own use.

3. How your information is stored

Enquiries are sent securely to me via the Project Forward CRM system, which stores them temporarily while they are processed. Once your enquiry has been handled, the record is retained only for as long as necessary for invoicing, tax and record-keeping purposes.

4. Cookies and tracking

This website does not use analytics cookies, advertising cookies or tracking pixels. The contact form is functional only — it is not used to profile visitors.

5. Your rights

Under UK data protection law, you have the right to:

• Ask what personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal record-keeping obligations)
• Object to or restrict how I use your information

6. Contact me about your data

If you have any questions about this privacy policy or how your data is handled, please contact me:

• Email: lowson@hotmail.co.uk
• Phone: 07519 637007